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BrokenPC HertsProject Detail

Web: www.brokenpcherts.co.uk
Industry: Computer Repairs
Template: 32907 (click to view)
Technology: HTML, Javascript, CSS, PHP


Company Information

BrokenPC Herts were founded in 2007 by their current owner, Gary Ward. Gary comes from and still lives in the Welwyn Garden City area, where the business is based. Gary has always been a bit of a Computer Boffin and his many years working in the Computer Department for the John Lewis Partnership in Welwyn Garden City, confirmed to him; there were a lot of people needing help and advice on what to buy and what was causing their computers to malfunction. Gary's time working for the John Lewis Partnership and their ethos of training staff to offer high levels of customer service, is something that Gary wanted to carry forward into our own business and is something he is very passionate about.

Website Requirements

BorkenPC Herts existing Website was developed by an aging CMS system many years ago and was becoming a little dated looking. Also, many of the pages had rather basic content and had to be completely rewritten for the new Website. Basically, our client was a little embarrassed to send people to their old website and were keen to have a website that was both informative and stunning to look at. Heavy emphasis was also needed to tell visitors of the unique selling points of the business and of teh locality where they were based.

Edits made to the default Template

  • All pictures changed in the animated website banner.
  • Banner slogans changed on all pictures.
  • Top of all pages changed to include telephone number, email link, and an attractive Tell-a-friend script was also installed. Facebook and Twitter logos also added, with links to client's Social Networking sites.
  • Social Networking Bookmarks added to all pages.
  • Attractive Search Engine, Browser friendly drop-down menus added to top level navigation. Main navigation structure also changed..
  • Dark blue section icons with text, changed to reflect client's own requirements.
  • Solutions column in homepage, changed to Services and extended.
  • News & Events column in hompage replaced with testimonials column.
  • Two columns to the right in the homepage merged into one column to allow more for the website welcome message.
  • Newsletter section in homepage replaced with new graphic to why use us page. Other two graphics in this row also changed to reflect client's own requirements.
  • Page footers changed on all pages to give better contact information and links to all key, internal pages.
  • New page layout created for all internal pages, together with sub-menus for the various areas of the Website.
  • Accordian type web design techniques added to the Why Use Us page for better reading experience.
  • New contact page layout created and dynamic Google Map also added with directions finder.
  • Online Form changed to include Captcha anti-spam facilities and additional fields.

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We are delighted with the Website that The Holt Partnership developed for us and it is exactly what we hoped for. Excellent job and great customer service and advice.


Their experience working with Accountants was a bonus and the change over from our old Website was both seamless and professional. We would definitely recommend them.

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