Website Helpdesk with Support Tickets

Improve your customer support levels with Website Helpdesk £345

Why not begin the process for turning your Website into one of the most efficient vehicles for dealing with customer enquiries by installing a Support Ticket based Website Helpdesk. Now accepted as a must have business tool for improving customer support levels, visitors and clients to your Website will be able to raise Support Tickets and track it's status, directly from your Website. Automatic system generated confirmation emails are sent to both you and your visitors, allowing both sides to easily keep track of the enquiry. Both sides will be able to view the Support Ticket for all time, making it an invaluable tool and first port-of-call when trying to remember what was the conclusion to a particular Support Ticket. Have total control over every aspect of your Helpdesk system via your own easy-to-use, intuitive, Internet based Administration Panel, making it one of today's Website Cloud Applications.

 

All data is held in the industry leading MySQL database and our price includes integrating our Website Helpdesk system into your existing Website Design. Full telephone training is included, with a learning curve of under 45 minutes. It really is that simple to use. Why not improve your support services and close the loop even further by integrating Website Helpdesk with our Frequently Asked Questions system.

Main Website Helpdesk Features
  • Seamless integration with your website
  • 45 minuted learning curve
  • 24/7 access to your own Admin Panel
  • Unlimited telephone training
  • Unlimited Support Tickets
  • Create your own Support Departments
  • Support Departments can have own logins
  • Automatic Email confirmations
  • Assign Ticket to an individual
  • Admin Dashboard of Ticket status
  • Create your own support categories
  • Attach files to Support Ticket
  • Facility for creating canned messages
  • Manually add new Ticket
  • Automatic Emails for Ticket updates
  • Tickets given own unique ID number
  • All data stored in MySQL database
  • Easily edit preset email confirmations
Video Tutorials
  

Share

If you found this page interesting, we would be delighted if you could share this page with friends, colleagues or business associates by clicking any of the Share Buttons on this page.
 

Stay In The Loop

Follow us on Facebook, Twitter, Google+ and LinkedIn for notifications on new articles, video tutorials, website tips and special offers. For immediate answers to your questions, please call us on 01707 _695651
Subscribe to our Newsletter
Website Applications for Websites
Website design tips
Hertfordshire Business Directory - Free ListingThe Accountant Directory - Free Listing
The Holt Partnership Ltd

6 The Holt

Welwyn Garden City

Hertfordshire

AL7 2HU

| Request a Quote
Copyright © The Holt Partnershhip Ltd. Privacy & Cookies | Terms | All prices are subject to VAT
LiveZilla Live Chat Software
Web Design Special Offers